Refund policy

At Loyal Pet Shop, your satisfaction is our priority. If you’re not fully happy with your purchase, we offer a 30-day return policy from the date of delivery. Items must be unused, in their original packaging, and in the same condition that you received them.

Once we receive and inspect your return, we’ll notify you about the status of your refund. Approved refunds will be issued back to your original payment method within a few business days.

If you have any questions or need help with your return, feel free to reach out to us at admin@loyalpetshop.com.